Privacy policy

Last updated: 5 May 2026

This Privacy Policy explains how BLOK Knives collects, uses, and protects your personal data when you visit our website or purchase from us.

1. Who We Are

BLOK Knives is a UK-based business producing grills, knives, and steel products.

Email: customerservices@weareblok.co.uk
Address: New House Farm, Belper Road, Bradley, Ashbourne, Derbyshire, DE6 1LP

2. Information We Collect

We collect personal information when you interact with our website, place an order, or contact us.

This may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • Order history

We also collect certain data automatically through cookies and similar technologies, including IP address, browser type, and site usage.

3. How We Use Your Information

Your information is used to:

  • Process and deliver orders
  • Provide customer support
  • Improve our website and services
  • Send updates, where you have opted in
  • Meet legal and regulatory requirements

4. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary, including:

  • Payment processors
  • Shipping and logistics providers
  • Website and technology partners

These providers only use your data to perform services on our behalf.

5. Cookies

We use cookies to improve your browsing experience, analyse site traffic, and personalise content.

You can manage or disable cookies through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting requirements.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

8. Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. However, no system is completely secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

customerservices@weareblok.co.uk