Shipping policy

Last updated: 5 May 2026

All BLOK products are designed, built, and shipped from Derbyshire, UK.

Many items are made in small batches or by hand. This is reflected in delivery times.

Delivery Times

Estimated delivery times are shown on product pages where possible.

As a guide, most orders are delivered within 5 working days from dispatch.

Delivery times are estimates and not guaranteed. Delays may occur due to production schedules, stock availability, or external factors.

Dispatch

Orders are processed as quickly as possible.

If an item is not in stock or requires additional lead time, we will contact you with an update and options.

Shipping Locations

We ship across the UK. For international orders, please contact us before placing your order.

Delivery Process

All orders are shipped using trusted delivery partners.

Once dispatched, you may receive tracking details where available.

Risk passes to the customer upon delivery.

Knives and Age Verification

Due to UK law, knives are age-restricted items.

By purchasing from BLOK, you confirm that you are over 18 years of age.

Delivery may require age verification at the point of receipt.

Shipping Costs

Shipping costs are calculated at checkout and depend on the size and weight of your order.

Delays

We will always aim to meet estimated delivery times. However, BLOK is not liable for delays caused by couriers, weather, or other external factors beyond our control.

Contact

If you have any questions about your order or delivery, please contact us:

Email: customerservices@weareblok.co.uk
Address: New House Farm, Belper Road, Bradley, Ashbourne, Derbyshire, DE6 1LP